If your payment fails

If your payment was declined

Check your card details, billing address and available funds. Complete any approval requested by your bank through its app or a verification code.

If you’re paying from outside the UK, check that your card allows international online payments. Your bank can confirm any restrictions or transaction limits.

If your bank shows a charge

A pending transaction does not always mean payment has completed. If you see a charge but have no order confirmation, contact us before paying again.

If you think you’ve paid twice

Send us the details of both transactions. We’ll check whether they are completed payments or pending authorisations and help resolve any duplicate payment.

What to send us
Message us on WhatsApp or email info@reviseradiology.com with:

• The email address used at checkout

• The course you were purchasing

• The payment date, approximate time, amount and currency

• Any order reference or error message

Screenshots can help, but hide sensitive information. Never send your full card number, security code, password or bank verification code.

Payment completed but your course is missing?

Please don’t purchase again. Contact us with your order reference so we can check your purchase and course opening date.